Transportation & Transfers

Why is my booking still showing as pending? 150 How do airport transfers work? 145 Why is my payment showing as pending or failed? 143 Who is responsible for providing my hotel, tour or activity? 142 Can I customize or modify a tour itinerary? 138 How do I request an accessible room or accessible travel service? 118 What travel documents should I carry? 117 What is included in my tour package? 117 How do I report a problem with a supplier? 115 What should I do if I was charged but did not receive a booking confirmation? 115